No Refund Policy
All purchases are final. We do not offer refunds, returns, or exchanges, as each piece is specially made.
Alteration Support
We do offer complimentary alterations within 7 days of delivery.
To request an alteration:
- Please contact us within 7 days of receiving your order
- The garment must be unused and in its original condition
- Customers may be responsible for shipping the product back for alterations
Delays
While we strive to meet timelines, delays may occur due to unforeseen circumstances such as courier issues, weather, or public holidays.
Incorrect Address
Please ensure all shipping details are accurate. We are not responsible for delays or losses due to incorrect information.
